Colibo Data Protection and Cookie Policy
1. Introduction
As a data processor, Colibo A/S is committed to protecting our customers' data. This privacy policy applies to personal information on colibo.com, colibo.dk, and subdomains on the same URL. In the privacy policy, we determine the purpose and means of processing personal data.
We ask you to give your consent to our use of cookies in accordance with the terms of this policy, either when you visit our website(s) for the first time or when you start using the websites and have accepted this privacy policy.
In this privacy policy, "we", "us", and "our" refer to Colibo A/S. For more information about us, see section 9.
2. Credited
This document was created using a template from SEQ Legal.
3. How we use your personal data
In this section, we have described:
The general categories of personal data we may process.
In the case of personal data that we have not received directly from you, the source of and specific categories of this data.
The purposes for which we may process personal data.
The legal basis for the processing.
Usage data
We may process data about your use of our website(s) and services. Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about timing, frequency, and patterns of your service use.
The source of the usage data is based on Hubspot, Google Analytics, SEMrush, Zendesk, Facebook, YouTube and LinkedIn.
This usage data may be processed for the purpose of analyzing the use of the website(s) and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website(s) and services OR the possibility of fulfilling our contractual agreements with our customers.
Profile data
We may process your information that is included in your personal profile on our website(s). Profile data may include your name, address, phone number, email address, country of residence, job title, company, IP address, and any custom message you may choose to fill in custom fields. Profile data may be processed for the purpose of enabling and monitoring your use of our website(s) and services.
The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website(s) and business OR the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
Publication data
We may process information that you send for publication on our website(s) or through our services. Publication data may be processed for the purpose of enabling such publication and administration of our website(s) and services.
The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website(s) and business OR the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
Inquiry data
We may process information contained in any inquiry you send to us regarding goods and/or services. Inquiry data may be processed for the purpose of offering, marketing, and selling relevant goods and/or services to you. The legal basis for this processing is consent.
Transaction data
We may process information regarding transactions, including purchases of goods and services, which you make with us and/or via our website(s). Transaction data may include your contact details such as email address, first name, last name, financial number, address, and transaction details.
Transaction data may be processed for the delivery of the purchased goods and services and to maintain proper records of these transactions. The legal basis for this processing is the performance of a contract between you and us and/or at your request taking steps to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website(s) and business.
Correspondence data
We may process information contained in or related to any communication that you send to us. Correspondence data may include the content of the communication and the metadata associated with the communication. Our website(s) generate the metadata associated with communication made using the contact forms on the website(s). Correspondence data may be processed for the purpose of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website(s) and business and communication with users.
We may process all of your personal data identified in this policy where necessary for the establishment, exercise, or defense of legal claims, whether in legal proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.
We may process all of your personal data identified in this policy where necessary for the obtaining or maintaining of insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data as described in this section, we may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or to protect your vital interests or another individual's vital interests.
Do not provide any other person's personal data unless we ask you to do so.
4. Providing your personal data to others
We may disclose your personal data to any member of our group (this means our subsidiaries, our ultimate holding company, and/or all its subsidiaries) to the extent that it is reasonably necessary for the purposes and on the legal basis described in this policy.
We may disclose your personal data to our insurers and/or professional advisers to the extent that it is reasonably necessary for the obtaining or maintenance of insurance coverage, managing risks, obtaining professional advice, or establishing, exercising, or defending legal claims, whether in legal proceedings or in an administrative or out-of-court procedure.
Financial transactions related to our website(s) and services are handled or may be handled by our payment service providers. We only share transaction data with our payment service providers to the extent that it is necessary for the processing of your payments, refunding payments, and handling complaints and queries related to payments and refunds.
In addition to the specific disclosures of personal data described in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in legal proceedings or in an administrative or out-of-court procedure.
5. International transfer of personal data
In this section, we provide information about the circumstances under which your personal data may be transferred to countries outside the European Economic Area (EEA).
You acknowledge that personal data that you submit for publication via our website(s) or services may be accessible via the internet around the world. We cannot prevent others from using (or misusing) such personal data.
6. Retention and deletion of your data
This section describes our policies and procedures for data retention designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We retain your personal data as follows:
Identifiers such as name, contact details, title, dialogue, etc. are retained for a period of 2 years after your last interaction with our website(s), our service(s), or with a Colibo representative, provided that you are not affiliated through a partnership or as a customer of Colibo.
Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject or to protect your vital interests or another individual’s vital interests.
GDPR grants you as an individual the right to request the deletion of your personal data. The right to deletion is also known as the "right to be forgotten". A request for deletion can be made verbally or in writing. Colibo then has one month to respond to a request. The right is not absolute and only applies in certain circumstances. Please note that requests for personal information documentation and/or requests for deletion may incur costs. For information on how to contact Colibo with a request for deletion, see section 9.
7. Changes
We may update this policy from time to time by publishing a new version on our website.
You should occasionally check this page to ensure that you are happy with any changes to this policy.
We will notify you of changes to this policy via email or through the private messaging system on our website.
8. Cookies
In this section, we summarize the rights you have under data protection law. Some of the rights are complex, and not all details are included in our summaries. Therefore, you should read the relevant laws and guidance from regulatory authorities for a complete explanation of these rights.
Your primary rights regarding your personal data under data protection law are:
The right of access
The right to rectification
The right to deletion
The right to restrict processing
The right to object to processing
The right to data portability
The right to complain to a supervisory authority
The right to withdraw consent
You have the right to confirmation as to whether we are processing your personal data or not, and where we are, access to the personal data along with certain additional information. This additional information includes details about the purpose of the processing, the categories of personal data concerned, and the recipients of the personal data. To the extent that the rights and freedoms of others are not affected, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee as stipulated by Danish law.
You have the right to have any inaccurate personal data concerning you rectified and, taking into account the purposes of the processing, to have incomplete personal data concerning you completed.
Under certain circumstances, you have the right to have your personal data erased without undue delay. These circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw your consent to consent-based processing; you object to the processing under certain rules in the data protection law applicable. Processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exceptions to the right to erasure. The general exceptions include where processing is necessary: for the exercise of the right to freedom of expression and information; for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
Under certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data in relation to our processing, but you need the personal data for the establishment, exercise or defense of legal claims; and you have objected to the processing pending verification of that objection. Where processing is restricted on this basis, we may continue to store your personal data. However, we will only process otherwise: with your consent; for the establishment, exercise or defense of legal claims; to protect the rights of another individual or legal person or for reasons of substantial public interest.
You have the right to object to our processing of your personal data on grounds relating to your situation, but only to the extent that the legal basis for processing is that processing is necessary for: the performance of a task carried out in the public interest or in the exercise of official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for that purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your situation, unless the processing is necessary for the performance of a task carried out in the public interest.
To the extent that the legal basis for our processing of your personal data is:
Consent; or
That processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
and such processing is automated, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format. This right does not apply where it would adversely affect the rights and freedoms of others.
If you believe that our processing of your personal data is in violation of data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU country where you have your habitual residence, your place of work, or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
You can exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this section.
Cookies we use
We use cookies for the following purposes:
Authentication – we use cookies to identify you when you visit our website and when you navigate around our website.
Status – we use cookies to help us determine whether you are logged into our/our websites.
Personalization – we use cookies to store information about your preferences and to personalize the homepage for you.
Security – we use cookies as part of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and generally to protect our website and services.
Advertising – we use cookies to help us serve advertisements that are relevant to you.
Analytics – we use cookies to help us analyze the usage and performance of our website and services.
Cookie consent – we use cookies to store your preferences regarding the use of cookies more generally.
Our service providers use cookies, and these cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyze the use of our website. Google Analytics collects information about website usage through cookies. The information collected regarding our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
Below you can find a list of the services we use and a complete list of cookies used by any of these services.
We publish Google AdSense interest-based ads on our website.
These are tailored by Google to reflect your interests. To determine your interests, Google tracks your behavior on our website and on other websites online using cookies. You can view, delete, or add interest categories associated with your browser by visiting: https://adssettings.google.com.
You can also opt-out of the AdSense partner network cookie using these settings or the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org.
However, these opt-out mechanisms also use cookies, and if you clear cookies from your browser, your opt-out will not be maintained. To ensure that an opt-out is maintained with respect to a particular browser, you may consider using Google browser plugins available at: https://support.google.com/ads/answer/7395996.
Managing cookies
Most browsers allow you to refuse to accept cookies and delete cookies.
The methods for doing so vary from browser to browser and from version to version. However, you can get updated information about blocking and deleting cookies via these links:
Blocking all cookies will have a negative impact on the usability of many websites.
If you block cookies, you may not be able to use all the features on our website.
9. About
This website is owned and operated by Colibo A/S.
We are registered in Aarhus under tax registration number 38226746, and our registered office is at Graven 25C, 8000 Aarhus C, Denmark.
Our primary business address is at Graven 25C, 8000 Aarhus C, Denmark.
Here is how you can contact us:
By mail to the above postal address.
By using contact forms on the website.
Email contact@colibo.com
Phone 26 36 28 26
10. Impressum
Colibo A/S – Graven 25C, 8000 Aarhus C
Tel. +45 26362826, email: contact@colibo.com
Legal representative: Mogens Sejer Iversen
VAT ID no.: DK-38226746
Company form: Limited company
Head office: Aarhus, Denmark
Company VAT registration number: CVR-nr38226746
Inquiries regarding errors on the website can be directed to: website@colibo.com
Disclaimer:
We have placed links on our pages to websites on the internet, the content and updates of which are not influenced by Colibo A/S. Consequently, Colibo A/S cannot assume any responsibility for this content. This statement applies to all links displayed on our website and to all content on the pages to which the banners and links registered with us lead.
Copyright:
The layout of the website, the graphics and images used, as well as the individual contributions are protected by copyright. Photomechanical reproduction, copying and distribution using special processes (e.g., data processing, data carriers, and data networks) – even in extracts – is only permitted with permission from Colibo A/S.
