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Colibo Data protection and cookie policy

We protect your data

1. introduction

As a data processor, Colibo A/S is obliged to protect our customers' data. This Privacy Policy applies to personal data on colibo.com, colibo.dk and subdomains on the same URL. In the Privacy Policy we determine the purpose and means of processing the personal data.

We ask you to consent to our use of cookies in accordance with the terms of this policy either when you visit our website(s) (hereinafter referred to as websites) for the first time or when you start using the websites and have accepted this privacy policy.

In this Privacy Policy, "we", "us" and "our" refer to Colibo A/S. For more information about us, see section 9.

Data protection

2. Credited

This document was created using a template from SEQ Legal.

3. How we use your personal data

In this section we have described:

  • The general categories of personal data we may process.
  • In the case of personal data that we have not obtained directly from you, the source and specific categories of this data.
  • The purposes for which we may process personal data.
  • The legal basis for the processing.

Usage data

We may process data about your use of our website(s) and services. The usage data may include your IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service usage.

The source of the usage data is based on Hubspot, Google Analytics, SEMrush, Zendesk, Facebook, YouTube and LinkedIn.

This usage data may be processed for the purpose of analyzing the use of the website(s) and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website(s) and services OR the possibility to fulfill our contractual agreements with our customers.

Profile data

We may process your information included in your personal profile on our website(s). The profile data may include your name, address, telephone number, email address, country of residence, job title, company, IP address and any custom message you may choose to fill in custom fields. The Profile Data may be processed for the purpose of enabling and monitoring your use of our website(s) and services.

The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website(s) and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Publication data

We may process the information you submit for publication on our website(s) or through our Services. The publication data may be processed for the purpose of enabling such publication and administration of our website(s) and services.

The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website(s) and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Enquiry data

We may process information contained in any enquiry you submit to us regarding goods and/or services. The enquiry data may be processed for the purpose of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

Transaction data

We may process information relating to transactions, including purchases of goods and services, that you enter with us and/or through our website(s). The transaction data may include your contact details such as email address, first name, last name, financial number, address and transaction details.

The transaction data may be processed for the provision of the purchased goods and services and to keep proper records of these transactions. The legal basis for this processing is the performance of a contract between you and us and/or at your request to take steps to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website(s) and business.

Correspondence data

We may process information contained in or related to any communication that you send to us. The correspondence data may include the content of the communication and the metadata associated with the communication. Our website(s) generates the metadata associated with communications made using the contact forms of the website(s). The correspondence data may be processed for the purposes of communication with you and record keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website(s) and business and communication with users.

We may process any of your personal data identified in this Policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data described in this section, we may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

Do not provide us with any other person's personal data unless we ask you to do so.

4. Providing your personal data to others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and/or any of its subsidiaries) to the extent reasonably necessary for the purpose and on the legal basis set out in this policy.

We may disclose your personal data to our insurers and/or professional advisors to the extent reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or establishing, exercising or defending legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Financial transactions related to our website(s) and services are or may be handled by our payment service providers. We only share transaction data with our payment service providers to the extent necessary for the purpose of processing your payments, refunding payments and handling complaints and questions regarding payments and refunds.

In addition to the specific disclosures of personal data described in this section, we may disclose your personal data where such disclosure is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfer of personal data

In this section we provide information about the circumstances under which your personal data may be transferred to countries outside the European Economic Area (EEA).

You acknowledge that personal data that you submit for publication via our website(s) or services may be accessible via the internet from anywhere in the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Storage and deletion of your data

This section describes our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be retained longer than necessary for that purpose or those purposes.

We store your personal data as follows:

Identifiers such as name, contact details, title, dialog, etc. Retained for a period of 2 years after your last interaction with our website(s), our service(s) or with a Colibo representative, provided you are not affiliated through a partnership or as a customer of Colibo.

Notwithstanding the other provisions of this section, we may retain your personal data when such retention is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.

GDPR introduces a right for you as an individual to delete your personal data. The right to erasure is also known as the "right to be forgotten". A request for erasure can be made orally or in writing. Colibo then has one month to respond to a request. The right is not absolute and only applies in certain circumstances. Please note that requesting personal information documentation and/or requesting erasure may incur costs. For information on how to contact Colibo with a request for erasure, see section 9.

7. changes

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We will notify you of changes to this policy by email or via the private messaging system on our website.

8. cookies

In this section we have summarized the rights you have under data protection law. Some of the rights are complex and not all details are included in our summaries. Therefore, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your primary rights to your personal data under data protection law are:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to process objects
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data together with certain additional information. This additional information includes details of the purpose of the processing, the categories of personal data concerned and the recipients of the personal data. Provided that the rights and freedom of others are not affected, we will provide you with a copy of your personal data. The first copy is provided free of charge, but additional copies may be subject to a reasonable fee as set out in Danish law.

You have the right to have any inaccurate personal data concerning you rectified and, given the purpose of the processing, to have incomplete personal data concerning you rectified.

Under certain circumstances, you have the right to erase your personal data without undue delay. These circumstances include: the personal data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; you withdraw your consent to consent-based processing; you object to the processing under certain rules of applicable data protection law. The processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exceptions to the right to erasure. The general exceptions include where processing is necessary: to exercise the right to freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

Under certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing but you need the personal data for the establishment, exercise or defense of legal claims; and you have objected to the processing pending the verification of that objection. Where processing is restricted on this basis, we may continue to store your personal data. However, we will only process otherwise: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of substantial public interest.

You have the right to object to our processing of your personal data on grounds relating to your situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedom, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease processing your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

  • Consent; or

  • The processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contract.

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you believe that our processing of your personal data is in breach of data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do so in the EU country where you have your habitual residence, place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw this consent at any time. Withdrawal does not affect the lawfulness of the processing prior to the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this section.

Cookies we use

We use cookies for the following purposes:

  • Authentication - we use cookies to identify you when you visit our website and when you navigate our website.

  • Status - we use cookies to help us determine if you are logged in to our website(s).

  • Personalization - we use cookies to store information about your preferences and to personalize the website for you.

  • Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and generally to protect our website and services.

  • Advertising - we use cookies to help us serve ads that are relevant to you.

  • Analytics - we use cookies to help us analyze the use and performance of our website and services.

  • Cookie consent - we use cookies to save your preferences regarding the use of cookies in general.

Our service providers use cookies and these cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyze the use of our website. Google Analytics collects information about the use of the website using cookies. The information collected regarding our website is used to create reports on the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Below you can find a list of the services we use and a complete list of cookies used by any of these services.

We publish Google AdSense interest-based ads on our website.

These are tailored by Google to reflect your interests. To determine your interests, Google tracks your behavior on our website and on other websites on the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com.

You can also opt-out of the AdSense partner network cookie using these settings or by using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org.

However, these opt-out mechanisms themselves use cookies and if you clear cookies from your browser, your opt-out will not be maintained. To ensure that an opt-out is maintained with respect to a specific browser, you may consider using Google browser plugins available at: https://support.google.com/ads/answer/7395996.

Cookie management

Most browsers allow you to refuse to accept cookies and delete cookies.

The methods to do so vary from browser to browser and from version to version. However, you can get up-to-date information on blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact on the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

9. About

This website is owned and operated by Colibo A/S.

We are registered in Aarhus under tax registration number 38226746 and our registered office is at Graven 25C, 8000 Aarhus C, Denmark.

Our main business location is at Graven 25C, 8000 Aarhus C, Denmark.

Here's how you can contact us:

  • By post to the above postal address.

  • By using contact forms on the website.

  • Email contact@colibo.com

  • Phone 26 36 28 26

10. Impressum

  • Colibo A/S - Graven 25C, 8000 Aarhus C

  • Tel. +45 26362826, mail: contact@colibo.com

  • Legal responsible: Mogens Sejer Iversen

  • VAT ID no.: DK-38226746

  • Type of company: Limited company

  • Headquarters: Aarhus, Denmark

  • Company's VAT registration number: CVR-nr38226746

  • Inquiries regarding errors on the website can be directed to: website@colibo.com

Disclaimer:

We have placed links on our pages to sites on the Internet whose content and updates are not under the control of Colibo A/S. Therefore, Colibo A/S cannot assume any responsibility for this content. This statement applies to all links displayed on our website and to all content on the pages to which the banners and links registered with us lead.

Copyright:

The layout of the website, the graphics and images used and the individual contributions are protected by copyright. Photomechanical reproduction, copying and distribution using special processes (e.g. data processing, data carriers and data networks) - even in extracts - is only permitted with the permission of Colibo A/S.